Legal

Privacy Policy

Last updated: March 28, 2025

ProfitLogHQ is built on the principle that your trading data belongs to you and only you. This policy explains exactly what we collect, why we collect it, and how we protect it.

1

Information We Collect

Account Information

When you register, we collect your name, email address, and a hashed password. We never store passwords in plain text.

Trading Data

Trade records, P&L figures, notes, screenshots, journal entries, and strategy playbook content that you manually enter or import via CSV, broker API, or our MT5 bridge agent.

Broker API Credentials

If you connect a broker via API, we store your API key and secret encrypted at rest using AES-256. We use these credentials solely to fetch your trade history on your behalf.

Usage & Analytics

Anonymous usage data (pages visited, features used, session duration) to improve the product. This data cannot be linked back to individual users.

Billing Information

Payment details are processed exclusively by Stripe. ProfitLogHQ never sees or stores your card number, CVV, or full billing address.

2

How We Use Your Information

Providing the Service

Your trading data is used solely to power your personal dashboard, analytics, and journal. We do not aggregate, sell, or share individual trading data.

Account Management

Your email is used to send account-related notifications such as password resets, subscription receipts, and critical service updates.

Product Improvement

Aggregated, anonymised usage patterns help us prioritise features and fix bugs. Individual user data is never used for this purpose.

Legal Compliance

We may process your data to comply with applicable laws, respond to lawful requests from authorities, or enforce our Terms of Service.

3

Data Sharing & Third Parties

We Do Not Sell Your Data

We will never sell, rent, or trade your personal information or trading data to any third party for marketing or commercial purposes.

Service Providers

We use trusted sub-processors: Stripe (payments), Vercel (hosting), and PlanetScale/Neon (database). Each is bound by a Data Processing Agreement.

Broker Integrations

Data fetched from your connected brokers flows directly into your private account. It is never shared with other users or third parties.

4

Data Security

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Broker API credentials are additionally encrypted with a per-record key.

Access Controls

Access to production systems is restricted to authorised personnel and requires multi-factor authentication. We conduct periodic security reviews.

Breach Notification

In the unlikely event of a data breach affecting your personal data, we will notify you within 72 hours as required by applicable regulations.

5

Your Rights

Access & Portability

You may request a full export of all data we hold about you at any time from your account settings.

Correction

You can update your profile information directly within the app at any time.

Deletion

You can permanently delete your account and all associated data from the account settings page. Deletion is irreversible and completed within 30 days.

Objection

You may object to certain processing activities. To exercise this right, contact us at privacy@profitloghq.app.

6

Cookies

Essential Cookies

We use session cookies strictly necessary to keep you logged in and maintain security. These cannot be disabled without breaking the service.

No Tracking Cookies

We do not use third-party advertising or tracking cookies. We do not participate in cross-site user tracking.

7

Changes to This Policy

Notification

We will notify you by email at least 14 days before any material changes to this Privacy Policy take effect. Continued use of the service after that date constitutes acceptance.

Questions about this policy?

We're happy to explain anything in plain English.

Contact Us